Delivery & Returns

All of our orders are send via Royal Mail. If you have any queries regarding our delivery procedure, please do not hesitate to contact us at info@seekstyleclothing.co.uk


Delivery Charges

  • Standard Mainland UK Delivery (1-3 working days) – £4.95
  • Next Working Day Mainland UK Delivery (1 working Day) – £5.95
  • FREE Standard Mainland UK Delivery on all orders over £75.00
  • Collect In Store – FREE (1 Station Parade Harrogate HG11UF)
  • We currently DO NOT ship worldwide

Standard ( Mainland UK ) Delivery
If you choose Standard ( Mainland UK ) Delivery, we will send this via Royal Mail 48 Hour Signed For. This service will take 2-3 working days once the order have been dispatched from us. We will
aim to get your item(s) to you within 2-5 working days. Royal Mail 48 Hour Signed For requires a signature upon delivery for proof of arrival.

Next Day ( Mainland UK ) Delivery
If you choose Next Day ( Mainland UK ) Delivery, we will send this via Royal Mail 24 Hour Signed For. This service will take 1 working day once the order have been dispatched from us. Royal Mail 24 Hour Signed For requires a signature upon delivery for proof of arrival. Orders placed before 14:00 (Monday – Thursday) will be delivered on the next working day. Orders placed on a Friday before 14:00 will be guaranteed for Monday and orders placed on Saturday or Sunday will be guaranteed for Tuesday. Couriers do not collect parcels on a Weekend or Bank Holidays, your order will be collected at the earliest convenience. There are no deliveries on a Saturday or a Sunday using this service. You will receive your parcel the next working day (Monday-Friday).

Additional Shipping Info

  • Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over
    these charges and cannot tell you what the cost would be. Customs policies and import duties vary widely from country to country.
  • The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
  • Please note – We cannot undervalue orders or mark them as a gift

RETURNS POLICY

If you make a purchase from www.seekstyleclothing.co.uk and upon receipt you decide you have the wrong size, you don’t like the colour or you’ve just changed your mind, you can have a replacement or a refund. All you have to do is return the goods deemed fit for resale, unused, in their original undamaged packaging within 14 days of receipt for a refund or an exchange. Please ensure you are not wearing makeup, perfume, deodorant or antiperspirant when trying on the product. We will not be able to arrange an exchange or refund if the product has any marks, stains or smells. Please note that for hygiene reasons, Boxer Shorts/Underwear cannot be returned. Under this policy we cannot refund any postage charges or accept any items that are not in their original packaging. Returned items that have been subject to free shipping and are being returned for a monetary refund will have our delivery cost deducted from the amount refunded.

Damaged/Incorrect Goods

In the event of you receiving goods which have been damaged in the post or that have been sent to you incorrectly, the goods must be returned (with/in the original packaging in the case of damaged goods), within 14 days, and you will receive a full refund of the cost of the goods. When returning goods via Royal Mail we advise you to return products by recorded delivery as we cannot
accept responsibility for items lost in the post.

Sale items

Please note that any items purchased from our sale may only be exchanged for another size/product. Or you can have a credit for the amount you paid (Excluding Delivery Charge) to use at any time.
Refunds will not be given for any sale, promotional and ex display items sold at discounted price Please make sure you fill in and include your returns form, which you can download below. This will enable us
to process your request in the quickest possible time. Please send all returns to the following address SeekStyle 1 Station Parade Harrogate HG11UF
Click here to download a returns form >

REFUNDS

Once your parcel is received and the refund is processed it can take up to 5 working days for the amount to appear in your bank account, depending on who you bank with.
Our email address is info@seekstyleclothing.co.uk